Remote access to your device
Our remote access IT support is designed to minimise disruption to your business operations. By leveraging our expertise and technology, we can quickly connect to your device, diagnose the issue, and implement a resolution without requiring an on-site visit. This means less downtime and increased productivity for you or your team.
What to expect
Peace of mind
We understand that remote access can be a concern for some clients. That's why we have strict security measures to ensure the safety and privacy of your data. Our sessions are encrypted, and our engineers are trained to follow strict protocols to protect your information. Additionally, we provide clear and concise instructions on how to terminate emote access at any time, giving you complete control.
A seamless experience
Full transparency is maintained during the session, allowing you to oversee our team's work and request its termination when desired.
Once the session concludes, our access to your device ceases immediately. No trace of our presence is left behind, and you can continue using your device as usual.
Unmatched expertise
Our team of certified engineers possesses a wealth of experience and expertise in remote access IT support. They are equipped to handle a wide range of technical issues, from software troubleshooting to network configuration. By leveraging their knowledge and skills, we can quickly identify and resolve problems, minimising disruption to your business operations.
Click here to join a Remote Session
Please read our Terms and Conditions for remote sessions below.
Terms and Conditions
This remote access capability gives our system engineers incidental access to all other parts of your computer, including the hard drive and all files.
Please do not leave your computer unattended during the support session. At any time, you may choose to terminate the support session if you wish.
Once support session is terminated the remote access is terminated, it does not leave anything on the computer.
Satori Technology takes no responsibility for hardware failures or loss of data during this session. your content.
Satori Technology
117 Newton Street,
Mount Maunganui 3116
Let's Chat
P: 07 213 0982
E: support@satoritech.co.nz
